English Hotline: 1-800-541-2437 Spanish Hotline: 1-800-233-7432

HIV/STI/Hepatitis C Information

The H Line provides confidential information, referrals, and prevention resources for Human Immunodeficiency Virus (HIV), Sexually Transmitted Infections (STIs), and Hepatitis C. Learning about these conditions can help you protect your health and access testing and treatment services across New York State.

HIV (Human Immunodeficiency Virus)

Human Immunodeficiency Virus (HIV) attacks the immune system and can lead to Acquired Immunodeficiency Syndrome (AIDS) if untreated. HIV is spread through certain body fluids such as blood, semen, vaginal fluids, rectal fluids, and breast milk.

HIV prevention includes:

  • Using condoms correctly and consistently
  • Regular HIV testing
  • Taking Pre-Exposure Prophylaxis (PrEP)
  • Taking Post-Exposure Prophylaxis (PEP) after a possible exposure
  • Not sharing needles or injection equipment

People living with HIV who take medication and maintain an undetectable viral load cannot sexually transmit HIV. This is known as Undetectable = Untransmittable (U=U).


Sexually Transmitted Infections (STIs)

Sexually Transmitted Infections (STIs) are infections spread through vaginal, anal, or oral sex. Many STIs have no symptoms, which makes regular testing important.

Common STIs include:

  • Chlamydia
  • Gonorrhea
  • Syphilis
  • Human Papillomavirus (HPV)
  • Herpes Simplex Virus

Most STIs can be treated or cured, especially when diagnosed early.


Hepatitis C

Hepatitis C is a virus that affects the liver and is spread through blood-to-blood contact, most commonly by sharing needles or injection equipment.

Many people with hepatitis C have no symptoms, so testing is important. Modern medications can cure most people with hepatitis C within a few months.


Testing and Resources in New York

Testing for HIV, STIs, and hepatitis C is available at community clinics, health departments, and healthcare providers across New York State.

The H Line can help you find:

  • Free or low-cost testing sites
  • HIV, STI, and hepatitis C treatment services
  • PrEP and PEP providers
  • Prevention resources, including free condoms

Trained counselors provide confidential information and referrals and can connect you to services near you through the hotline’s online resource database.

Launch the Resource & Referrals Directory

Have additional questions?

We’re here to help. Let’s talk.

Images used on this website are stock photographs intended for illustrative purposes only. The individuals shown are models and do not represent actual clients, staff, or program participants.